Patient Transport Service 
(PTS)

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Our Patient Transport Service (PTS) is one of the largest ambulance providers of non-emergency transport in the South East.

We provide transport for people who are unable to use public or other transport due to their medical condition, including those: 

  • Attending hospital outpatient clinics 

  • Being admitted to or discharged from hospital wards 

  • Needing life-saving treatments such as chemotherapy or renal dialysis. 

We have a dedicated PTS management team that are responsible for the smooth running of daily operations between Patients’ homes.

 

They are fully trained in call handling and customer care, and organise the reservations, planning and dispatch of vehicles.