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Compliments & Complaints
Your feedback is important to us and we would like to hear about the service you have received today.
How would you rate the smartness of the crew?
Excellent
Good
Disappointing
Were you able to see their name badges?
Yes
No
Were you introduced to the crew by name?
Yes
No
Have the crew made you feel at ease? Being warm, friendly and respectful?
Yes
No
Have the crew fully understood your concerns? Communicating that he/she had accurately understood your concerns?
Yes
No
Do the crew have a positive approach and a positive attitude?
Yes
No
Do you think the ambulance is clean and tidy?
Yes
No
Have the crew explained things clearly, fully answering your questions, explaining clearly, giving you adequate information?
Yes
No
How was your journey? Do you think the driver was driving carefully?
Yes
No
Anything else you would like to add?
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